Anonymous
map-marker Hayward, California

Don’t like the product sorry

Im sorry dont like the bitter taste please cancel future orders thank you sorry but its not my cup of tea cancel please !!!
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Reana Ufe
map-marker Geraldton, Western Australia

Optimal Stack Review

Lot,125301 Wish to stop it doesn't work if anything is bad for the heart
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Reason of review:
Bad quality
Kylee Jzl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brisbane, Queensland

Ordered on once only supply

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trial was supposed to be a once only supply of optimal stack,to get anymore should have to reorder. tried to ring aus/new Zealand number-Telstra said no such number..?? received two more deliveries--not ordered. looked at bank statement billed for 4 deliverys. 2 months of trying found a number in America to ring to cancel ..the number is from aus==001118****71471.---- they quoted me a cancelation number==639****== we will see.. after two payments from my credit card I cancelled the card and had a new one issued,one month later they had another payment on the new card ..I did not authorise or give them the new card number-- is there any way to get my payments to them reimbursed.??
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Loss:
$500
Cons:
  • Cant cancel order
  • Phone numbers in online adds not worth dialing
  • Hidden subscription
Reason of review:
all of the above-fraudulent phone numbers

Preferred solution: Full refund

Anonymous

Optimal Stack - Free trial

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I filled my details on their website & then got to the next page for payment details. I luckily! read the "fine print" & did NOT agree to the conditions of their "so called free trial", so I did NOT enter any credit card details!!!. I then deleted the request & got off their website. I did a google search to check out any reviews available & came across your website. Whilst reading the alarming reviews about a SCAM!, I get a call on my mobile from a lady saying she is from Optimal Stack in Colorado USA, & I have been selected for a "free trial"!! & basically wanting my credit card details to send me my order. I told her I changed my mind & did not agree with the T&Cs, & I was currently reading about reviews of a SCAM. She immediately hang up!!! I tried to call back on the Australian No. given & it is NOT connected!!!. Thank you "Pissed Consumer" website. To my fellow consumers get in touch with your Bank to BLOCK their payments or CANCEL your credit card No & order a new one!
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Cons:
  • Product or price
  • Hidden subscription
Reason of review:
Pricing issue
1 comment
Guest

Just had the same drama with my account being debited an extra $114.14 after the initial $22.27. contacted my bank straight away to cancel my card as i have to do this to be able to begin the dispute process...Kicking myself for being scammed.

Anonymous
map-marker Greater Sudbury, Ontario

Optimal Stack Review

Do not buy this product. It does not work. Period. Also, they sell your information to other online businesses who send you *** in the mail to buy their *** product's. This is a total scam! !!
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Reason of review:
Bad quality
Anonymous
map-marker Perth, Western Australia

Optimal Stack Billing Department Review from Perth, Western Australia

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I keep being billed and sent pills that I havnt asked for And I want it to stop
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Reason of review:
Pricing issue
2 comments
Guest

i have same problem . i am going to cancel my credit card and get it replaced so they can no longer take money. That *** them

Guest

I feel for the same thing. I kept asking about the product but the insisted getting my card info.

by they it was to late she already processed it. all you have to do is get a new bank card from ur bank.

and you will be ok. I called bank they said to do this

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Anonymous
map-marker Melbourne, Victoria

Optimal Stack Subscription Review

I'd like to know how to stop my subscription,I get no emails reminding me of product and I don't need them!
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Reason of review:
Order processing issue
Larkin Vzc
map-marker Sydney, New South Wales

Optimal Stack - Free Trial Review from Sydney, New South Wales

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Ordered the free trial of optimal stack and instantly got a call from a foreign guy who told me that optimal stack works better when used with some other mass product. I agreed to pay the postage for both of the products and didn't receive a thing after a month. I thought nothing of it and it was only a few dollars that I lost so I wasn't too concerned. Then to my utter disgust I checked my bank one day and the scamming lowlife had taken $114 out of my account and the f@***d thing is that I still haven't received anything and that was weeks ago. What the actual fk, you can't even get a hold of them using the numbers they advertise on their website. I want my *** money back for the products I never received you scamming c@***s
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Reason of review:
Problem with delivery
1 comment
Guest

they got me exactly the same way too, makes ya blood boil!!!!

Kennan Tkn
map-marker Melbourne, Victoria

Want my money back

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How do I contact them? The number given to me is not connected. They have started deducting money from my account which I never authorised. They sent me the stuff after I cancelled and now have started taking monthly payments from me. I will have to cancel my bank account to stop this. Is there someone out there that can help me because I am desperate. I have high blood pressure and am unable to take these supplements. There is no email address on their website and the number does not work so I have no way to stop this rort.
View full review
Loss:
$120
Cons:
  • Charged for a product
Reason of review:
Problems with payment

Preferred solution: Full refund

2 comments
Guest

It's complete ***!! I call tonight on the aus number and got a *** of a guy who told me it's my fault even tho I called and cancelled.

There goes 114 and the last of My money!! If you get anywhere I'd love to hear how

Guest
reply icon Replying to comment of Guest-993781

Can you give me the Australian number? They have deducted another $115.00 overnight.

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Emile Ybd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brisbane, Queensland

Mass Pm Trial Review

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Ordered free mass pm now recieving optimal stack as well which i did not order. $245 taken from my account that is now in debit. I am a disability pensioner i dont want these products and your ph. numbers are bogus. Cant contact anyone.
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Reason of review:
Pricing issue
Anonymous

Contact Phone Number for Optimal Stack

Hi everyone - I was sucked in like every body else but used the following phone number to contact Optimal Stack to cancel my subscription. For some reason I could not call them using a land line but when I used my cell phone it went straight through to a rep who was very good and even gave me a cancellation Number for my own records. Number is for the USA - 001 86* 757 **** - I called from New Zealand so the first part of the number (001) is the international code for the US. If calling from outside the US then you have to call them in Eastern Daylight Time for the US between 0900hrs to 1700hrs or you will just get a recorded message. Hope this helps.
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Anonymous
map-marker Auckland, Auckland

Optimal Stack - Trial Product Review from Auckland, Auckland

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Completely ripped off, paid for a Optimal Stack trial and got sucked into buying Mass PM, went onto a subscription payment which I promptly cancelled following their instructions, unlucky for me they squeezed in one more delivery which I now need to send back to get a refund What I wasnt told was that Mass PM is also a different company who are very difficult to contact, over $100 a month disappearing from my account with no luck yet stopping it Got a very abrasive woman when I tried complaining to Optimal Stack lecturing me on how Mass PM and Optimal Stack are different companies and they take no responsibility even though the product was ordered and delivered as a package The product itself is rubbish, Optimal Stack and Mass PM are a complete scam and waste of time and money Sad that this was promoted through CNN.com and Mens Health Australia, frustrating to get ripped off by a product featured on these sites
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Reason of review:
Not as described/ advertised
1 comment
Guest

How did you contact optimal stack? I have the same problem but I can't contact them as no numbers will work. I'm in new Zealand.

Theodore Osz
map-marker Lethbridge, Alberta

You dumb ***

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i ordered the bottle and read all the T&C. I was charged full price to my credit card 3 days later. Not 18 like what they had stated. I tried to call them and get this reversed after sending it back on the 6th day. they won't budge. so don't wast your time. $104 for a bottle that doesn't do ***. WOW. *** crooks!! And to be stated in mens health magazine where i first saw it, unreal!!! If anyone has heard of anything worse about this company please let me know. I have 4 people that have contacted me about this company that will take it to the law and have some deep pockets. thanks.
View full review
Loss:
$104
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

2 comments
Guest

I Found both OPTIMAL STACK and the MassPM in my sons dresser. I now understand why I have been having to lend him money approx.

$500.00 a MONTH. I am having hard time finding out anyghing regarding any heLth concerns or what they are actually made from.

If Anyone knows of any Health Concerns related to these peoducts can you please leave a message. SINCERELY, WORRIED MOM!

Guest

The same phone number is listed on the "free trial" of skin care products I ordered this week. I searched the phone number because the product I received today (Bleu Sapphire) isn't the the trial product I ordered.

Could this get any more confusing? Looks like I need to call my credit card company to alert them to any unauthorized charges.

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Anonymous
map-marker Auckland, Auckland

Other Product Review

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Hay my name Stanley Webb I was wondering if I can cancel my account an get my refund back my email is stnlwbb31@***.com
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Anonymous
map-marker Brisbane, Queensland

Other Product Review

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Don't deal with them they get you signed up and when you want to cancel have no valid number to call they just keep taking your money, have to get bank involved
View full review
Reason of review:
Problems with payment
Malena Fkh
map-marker Perth, Western Australia

Optimal Stack Trial Review

Why do you guys keep taking my money while i only order trying one which is 4.95 usd.its *** *** me off.
View full review
Reason of review:
Pricing issue

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